Shipping & Delivery
At Velora Jewelry, we aim to provide a smooth and reliable delivery experience. Please find our shipping information below.
Order Processing Time
Orders are typically processed within 1–3 business days before shipment.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Time
Our estimated delivery time is generally 7–15 business days after processing, depending on the destination and shipping carrier.
Delivery times are estimates and may vary due to customs procedures, local carrier operations, holidays, seasonal demand, severe weather or other circumstances outside our control.
FREE SHIPPING
We are happy to offer FREE SHIPPING on all orders.
There is no minimum order value required to qualify for free standard shipping.
Any available expedited or alternative shipping options and their applicable costs will be displayed at checkout.
Where Can I Find My Tracking Number?
After your order has been shipped, you will receive an email containing your tracking number.
You can use this information to follow the progress of your shipment.
If you have not received your tracking information or experience issues with tracking updates, please contact:
Our customer support team will assist you as quickly as possible.
Unexpected Delays
While we aim to deliver orders within the estimated timeframe, occasional delays may occur due to customs processing, carrier disruptions, high order volumes or circumstances outside our control.
If your order significantly exceeds the estimated delivery timeframe, please contact us and we will investigate the shipment and assist where possible.
Incorrect Shipping Information
Please ensure that your shipping information is correct before completing your order.
If you notice an error after ordering, contact us as soon as possible at support@velora-jewelrys.com. We cannot guarantee that shipping information can be changed once an order has been processed or shipped.
Contact Us
For questions regarding shipping or delivery:
Velora Jewelry
Email: support@velora-jewelrys.com
Website: velora-jewelrys.com