Privacy Policy
This Privacy Policy describes how Velora Jewelry (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from velora-jewelrys.com (the “Site”), or otherwise communicate with us.
Personal Information We Collect
When you visit our Site, we may automatically collect certain information about your device and your interaction with the Site. This may include your browser type, IP address, time zone, device information, cookies, pages or products viewed, referring websites or search terms, and information about how you interact with our Site.
We may collect this information through technologies such as cookies, log files, pixels, tags, web beacons, and similar technologies.
When you make or attempt to make a purchase, we may also collect information such as your name, billing address, shipping address, email address, phone number, payment and transaction information, and order details.
Payment information is generally processed by our payment service providers, and we do not necessarily store complete payment card details ourselves.
How We Use Your Personal Information
We may use your personal information to process and fulfill your orders, arrange shipping and delivery, process payments, send order confirmations and updates, communicate with you, provide customer support, detect and prevent fraud, improve our website and services, measure the effectiveness of advertising and marketing campaigns, provide marketing communications where permitted, and comply with applicable legal obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Site, remember preferences, understand website usage, and support advertising and analytics.
Some cookies may be provided by third-party services that we use in connection with our store.
Depending on where you live, you may have the right to manage or withdraw your consent to certain cookies and tracking technologies.
Advertising and Analytics
We may work with advertising and analytics providers, such as Meta and Google, to understand how visitors use our Site and to measure or personalize advertising.
These providers may collect information about your activity on our Site using cookies, pixels, and similar technologies, subject to applicable laws and your privacy choices.
Sharing Personal Information
We may share personal information with service providers and other third parties that help us operate our business, including providers involved in e-commerce and website hosting, payment processing, order fulfillment and shipping, customer support, analytics, advertising and marketing, fraud prevention, and technical services.
Our online store is powered by Shopify. Information about Shopify's privacy practices is available through Shopify's Privacy Policy.
We may also disclose personal information when required to comply with applicable laws, regulations, legal processes, or lawful government requests, or when necessary to protect our rights, customers, or business.
International Data Transfers
Because we use service providers that may operate in different countries, your personal information may be processed or stored outside the country where you live.
Where required by applicable law, appropriate safeguards will be used when personal information is transferred internationally.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to request access to your personal information, request corrections, request deletion, withdraw consent where applicable, object to or restrict certain processing, and opt out of certain marketing communications.
To exercise an applicable privacy right, please contact us using the information below. We may need to verify your identity before completing certain requests.
Email Marketing
If you subscribe to our marketing emails, we may send you promotional messages about our products, offers, and services.
You may unsubscribe at any time by using the unsubscribe link contained in our marketing emails.
Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or other operational reasons.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to make a privacy-related complaint, please contact us at:
Velora Jewelry
Email: support@velora-jewelrys.com
Website: velora-jewelrys.com